1What is Responsible Gaming?
Responsible Gaming refers to a mindset and set of habits where players understand how much gaming is healthy and when to stop. On my aims, Responsible Gaming means enjoying the entertainment while staying mindful of your time, money, and mental well-being.
Online gaming is growing fast in Bangladesh. my aims understands this reality and is committed to making every user part of a safe and responsible gaming culture. Every tool and every rule on our platform is built with your protection in mind.
2my aims Responsible Gaming Policy
As a licensed gaming platform, my aims treats Responsible Gaming as its highest priority. Complying with our policy isn't just a legal obligation — it's an ethical commitment to our users.
Our Core Principles
- Strict 18+ Age Limit: Opening an account or playing any game on my aims is strictly prohibited for anyone under 18.
- Transparent Information: Full information on game rules, winning odds, and risks is disclosed.
- Player Controls: Every user can set their own limits.
- Active Monitoring: If unusual gaming patterns are detected, our team will proactively reach out.
- Easy Self-Exclusion: Pause or close your account easily at any time.
3Set Your Gaming Limits
Using my aims' Responsible Gaming tools, you can set your own gaming limits at any time. You'll find this feature in your account settings.
| Limit Types | Description | Time to Change |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount on a daily, weekly, or monthly basis | Takes effect immediately |
| Bet Limits | Set a maximum amount to wager per bet or per session | Takes effect immediately |
| Loss Limit | The game will automatically stop once you have lost a set amount | Effective After 24 Hours |
| Session Limit | Decide how long you'll play in a single session | Takes effect immediately |
| Cooling-Off | Take a break from 24 hours up to 6 weeks | Takes effect immediately |
| Self-Exclusion | Lock your account for 6 months or permanently | Takes effect immediately; reactivation takes time |
4Healthy Gaming Habits
Responsible Gaming isn't just about setting limits — it means keeping gaming a healthy part of your life. Below are some habits that my aims recommends every player follow:
- Set a fixed budget before you play and stick to it.
- Budget your gaming time and money just as you would any other form of entertainment.
- Don't chase your losses by placing bigger bets.
- Take regular breaks — at least 10 minutes every hour is recommended.
- Do not play under the influence of alcohol or medication.
- Don't turn to gaming for comfort when you're stressed or feeling low.
- Never play with borrowed money or funds taken from family without their knowledge.
- Avoid playing multiple games at the same time — splitting your focus leads to poor decisions.
- Don't think of gaming as a source of income — it is purely entertainment.
- Avoid playing late into the night for extended periods.
5Signs of Problematic Gaming
We don't always notice when gaming habits start to slip out of control. Ask yourself the questions below — if you answer "yes" to most of them, it may be time to seek help.
6Self-Exclusion & Break Benefits
Self-Exclusion is one of the most important Responsible Gaming tools on my aims. If you feel you need a break, you can log out and step away from your account at any time. The process is completely confidential and non-judgmental.
Types of Breaks
- Cooling-Off Period: Temporary break from 24 hours up to 6 weeks.
- Short-Term Self-Exclusion: Account deactivation from 6 months up to 5 years.
- Permanent Self-Exclusion: Permanently close your account at any time.
While self-exclusion is active, you will not be able to log in to your account and no promotional messages will be sent to you. my aims fully respects this decision.
7Minor Protection
Playing on my aims is strictly prohibited for anyone under 18. We verify the age of every new account through KYC verification. If you have younger family members at home, we also recommend using parental control software on your devices.
8Where Can You Get Help?
Gaming addiction is a mental health issue — there's no shame in it. The my aims Support team is always here for you. You can also take the following steps to seek professional help:
- Contact my aims via Live Chat — available 24/7.
- Talk to a trusted family member or friend.
- Reach out to mental health services in Bangladesh.
- Activate Self-Exclusion on my aims and take a break.