1Introduction

Welcome to My Aims. We believe your personal information belongs to you. My Aims' Privacy Policy is designed to explain how we collect your data, why we collect it, and how we keep it safe. This policy applies to the My Aims website, mobile app, and all associated services.

Whether you're registering, playing a game, or making a deposit on My Aims — we ensure your information is in safe hands at every step. Our Privacy Policy is built to meet international data protection standards.

2What information do we collect?

My Aims collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

Directly Provided Information

  • Identity Information: Full name, date of birth, and national ID number (for KYC verification).
  • Contact Information: Mobile number and email address.
  • Payment Information: bKash/Nagad/Rocket number and transaction records.
  • Account Information: Username, password (encrypted), and security questions.

Automatically Collected Information

  • Device Information: IP address, device type, operating system, browser.
  • Usage Data: Pages visited and time spent on each game.
  • Cookies: Session cookies, preference cookies, and analytical cookies.
  • Location Information: Approximate location only (IP-based).
Types of Information Purpose of Collection Retention Period
Identity Information KYC Verification & Fraud Prevention 5 years after account closure
Payment Information Transaction Processing & Audit 5 years after account closure
Device & IP Security & Fraud Detection 12 Months
Usage Data Service Improvement & Personalization 24 Months
Cookies Session Management & Analytics 30 Days – 1 Year

3Purpose of Data Use

My Aims uses your information only for specific, legitimate purposes. We never sell your data or use it for anything unnecessary.

  • Account Management: Registration, login, and profile updates.
  • Payment Processing: To process deposits and withdrawals.
  • Customer Support: Issue resolution, complaint handling, and live chat support.
  • Security: Fraud detection, prevention of multiple accounts, and protection against cyber attacks.
  • Legal Obligations: Providing information upon request from regulatory authorities.
  • Service Improvement: To improve the gaming experience and platform performance.
  • Promotional Communications: Used solely with your consent to notify you of offers and bonuses.
My Aims' Commitment: Your information will never be sold to third parties or shared with advertisers.

4Who Is Your Information Shared With?

My Aims may share information with third parties in limited circumstances and under strict conditions.

Payment Providers

Only the transaction details necessary to process payments via bKash, Nagad, and Rocket are shared. These third parties operate under their own privacy policies.

Technology Service Providers

We work with select technology partners for cloud hosting, data analytics, and cybersecurity services. All of them are bound by My Aims' data protection agreements.

Legal Authorities

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or to assist in money laundering investigations.

Please Note: My Aims never shares your password or full payment details with any third party.

5Data Protection Methods

My Aims applies industry-leading standards to protect your data. No single security measure is enough — that's why we enforce protection across multiple layers.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • AES-256 Database Encryption: Stored data is protected with the highest level of security.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Active protection against cyber attacks.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Access Control: Only authorized personnel can access specific data.

6Cookie Policy

My Aims uses cookies to keep the website and app running properly. Cookies are small text files stored on your device.

Cookie Types

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers language preference and theme settings.
  • Analytical Cookies: Helps us understand which pages are used most.
  • Marketing Cookies: Active only with your consent.

You can delete or disable specific cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of My Aims.

7Your Rights

As a My Aims user, you have full control over your own data. Your key rights are outlined below:

1
Right to Know

You can request to know what information My Aims holds about you and why.

2
Right to Rectification

If any of your information is inaccurate, you can request a correction.

3
Right to Erasure

You may request deletion of your data beyond what is required by legal obligations.

4
Right to Data Portability

You can request a copy of your data in a machine-readable format.

5
Right to Object

You may object to marketing communications or specific data processing activities at any time.

6
Right to Withdraw Consent

You may withdraw your consent at any time.

To exercise any of these rights, contact the My Aims support team. We typically respond within 7 business days.

8Privacy of Minors

My Aims strictly Under 18 Services are prohibited for minors. We do not knowingly collect information from anyone under the legal age. If a user registers with false information and is later found to be a minor, their account will be immediately closed and all associated data will be deleted.

9Third-Party Links & Services

My Aims may at times use third-party game provider software on the platform. These providers have their own privacy policies, and My Aims is not responsible for their data practices. We do, however, ensure that all our partners comply with international data protection standards.

10Policy Changes & Contact

My Aims reserves the right to update this Privacy Policy. Any significant changes will be notified on the website, and the "Last Updated" date at the top of the page will be revised. Continued use of the platform constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to our support team. For more details, FAQ Page Or About Us View Page.